The sudden shuttering of offices and public places was playing out all over the world. The implications were particularly acute for city governments. Few were prepared to quickly transition their workforce. However, one small Northern Californian city in the heart of Silicon Valley, sent all their staff home and continued many city operations in a fashion close to normal without missing a beat.
How did the chief technology officer (CTO) of Cupertino and his team become an exception and provide a seamless work from home experience and what can other city technology leaders learn from them in preparation for the next inevitable crisis?
Cupertino is a beautiful, affluent community of 60,000 in Northern California, most notable in the tech world for being the home of the headquarters and architectural masterpiece, Apple Park.
Mitchell’s prescient vision for being ready for Covid-19 began three years previously. It was built on two core principles:
Build for the inevitable earthquake
Mobility as a recruitment and lifestyle choice
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