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Unemployment: EDD makes progress with California jobless claims processing

New high-tech identity tool bolsters EDD efforts to process unemployment claims

California’s labor agency said Wednesday it is whittling away a mountain of unemployment claims filed by workers who lost their jobs amid coronavirus-linked government shutdowns, although glitches persist.

The state Employment Development Department has installed a new identity verification technology and said the tool’s first day of operations on Monday helped to speed up the processing of new unemployment claims.

“Already, the new tool has helped serve more than 101,000 Californians seeking unemployment benefits for the first time,” said Sharon Hilliard, director of the state EDD.

There’s a long way to go. As of Sept. 30, the EDD continued to wrestle with a mammoth backlog of 1.56 million unemployment claims that had yet to be processed.

iDfficulties remain, even with the launch of the new tool, officially called ID.me.

Problems continue at the EDD’s broken phone center, the agency conceded. Read more via SiliconValley.com

Pemo Theodore

Pemo is a Media Publisher & Event Producer. She is CoFounder/CEO Silicon Valley TV She is the Executive Producer of FinTech Silicon Valley & organizes Bay Area FinTech meetup: Silicon Valley FinTech meetup & Blockchain Music meetup with almost 3k members. She has produced Silicon Valley Events for Investors & Startups 7 years. She video interviews venture capitalists & angel investors & FinTech experts. She partners with videographers to cover San Francisco Bay area startup conferences & meetups with livestreaming, video & foto packages Silicon Valley TV She is based in Silicon Valley & has been involved in online business for 14 years. She has been in small business for 46 years in Ireland, London, Canada & Australia. She also published a free ebook (the findings of 1 year research from VCs, angels & women founders) “Why are Women Funded Less than Men? a crowdsourced conversation” She was TheNextWomen‘s most prolific contributor of 2011. Silicon Valley TV has been noted as a platform for supporting high growth women led companies in Huffington Post

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