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Unemployment: EDD makes progress with California jobless claims processing

New high-tech identity tool bolsters EDD efforts to process unemployment claims

California’s labor agency said Wednesday it is whittling away a mountain of unemployment claims filed by workers who lost their jobs amid coronavirus-linked government shutdowns, although glitches persist.

The state Employment Development Department has installed a new identity verification technology and said the tool’s first day of operations on Monday helped to speed up the processing of new unemployment claims.

“Already, the new tool has helped serve more than 101,000 Californians seeking unemployment benefits for the first time,” said Sharon Hilliard, director of the state EDD.

There’s a long way to go. As of Sept. 30, the EDD continued to wrestle with a mammoth backlog of 1.56 million unemployment claims that had yet to be processed.

iDfficulties remain, even with the launch of the new tool, officially called

Problems continue at the EDD’s broken phone center, the agency conceded. Read more via

Pemo Theodore

Pemo Theodore is a Media Publisher and a great people connector. She was Founder Silicon Valley TV which has served the San Francisco Bay Area for 10 years! She has produced Silicon Valley Events for Investors & Startups for 10 years. Pemo loves to video interview venture capitalists & founders to engage the human behind the success stories.. She has been Executive Producer of FinTech Silicon Valley for 6 years, organizing twice monthly FinTech talks & panels in San Francisco & Palo Alto and audio podcasts. She believes in learning through a great discussion with experts in the domains. Pemo has a talent to bring the right people together and is an incredible networker. Pemo's events have been seen as supporting Venture Capitalists & Angels in sourcing great deal flow from startups who attend her events. Many founders have received funding through meeting investors at her events. Her favored medium is audio & visual media and she has built up a great body of work of videos of panels & interviews and podcasts in Silicon Valley startup ecosystem. She has lived & worked in Canada, Australia, New Zealand, Ireland, London, Northern Ireland & Silicon Valley. Bio

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